CORONAVIRUS SUPPORT INFORMATION

Stay at Home, Save Lives

 

 

If you or a relative is a vulnerable person needing practical assistance, please contact us:

E-mail: enquiries@attleboroughtc.org.uk

Tel:  01953 456194

 

Alternatively, please contact one of our volunteer Councillors:

https://attleboroughtc.org.uk/2020/03/17/coronavirus-pandemic-councillors-available-for-support/

Free Government online WhatApps Coronavirus Information Service

https://www.gov.uk/government/news/government-launches-coronavirus-information-service-on-whatsapp

 

Register of Extremely Vulnerable People:
https://www.gov.uk/coronavirus-extremely-vulnerable

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

 

Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.

If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.

This service is free. You can register yourself, or for someone else.

 

Food Bank

http://www.attleboroughmethodistchurch.org.uk/food-bank/

 

Safeguarding Adults

https://www.norfolksafeguardingadultsboard.info/professionals/coronavirus-covid-19/

 

Safeguarding Children

https://www.norfolklscb.org/contact/

Telephone: 0344 800 8020

 

Children and Young Persons’ Phone line

A phone line has been launched for children and young people to talk to County Council Children’s Social Workers to share worries and concerns, about themselves or other children.

Telephone: 0344 800 8029.

 

ChatHealth’s Text Service

Text: 07480 635060.

 

National Domestic Abuse Helpline:

Telephone: 0808 2000 247

www.nationaldahelpline.org.uk/

Hash Tag (Twitter) #YouAreNotAlone

 

Children’s Safeguarding:

https://www.norfolklscb.org/

Telephone: 0344 800 8020

See Something – Hear Something – Say Something:

https://www.norfolk.gov.uk/news/2020/04/see-something-hear-something-say-something

 

Adults (Men and Women):

Telephone: 0344 800 8020

https://www.norfolksafeguardingadultsboard.info/

 

Women:

https://www.womensaid.org.uk/covid-19-coronavirus-safety-advice-for-survivors/

Men:

https://mensadviceline.org.uk/

Telephone: 0808 801 0327

 

The Mix, free information and support for under 25s

Telephone: 0808 808 4994

 

National LGBT+ Domestic Abuse Helpline

Telephone: 0800 999 5428

 

NHS Guidance:

STAY AT HOME – PROTECT THE NHS – SAVE LIVES

https://www.gov.uk/coronavirus

Telephone: 111

Emergency only: 999

Properly trained health care workers will provide the correct advice and support.

 

Healthwatch Norfolk

https://healthwatchnorfolk.co.uk/information-and-guidance-on-covid-19/

https://www.smartsurvey.co.uk/s/hwncovid19-survey/

https://healthwatchnorfolk.co.uk/hwn-covid-19-survey/

 

Doctors Surgeries:
https://www.attleboroughsurgeries.com/

Telephone: 01953 453166

Please Note: The surgeries are asking you not to go to your Doctors unless you have a pre-arranged appointment.

 

Pharmacies:

https://attleborough.cylex-uk.co.uk/company/lloydspharmacy-13361309.html

Telephone: 01953 452288

 

Mental Health:

https://www.mentalhealth.org.uk/coronavirus

First Response – Mental Health Support

First Response is Norfolk and Suffolk NHS foundation Trust (NSFT)’s helpline for people experiencing mental health difficulties during the pandemic.  The helpline is available to everyone, 24 hours a day, seven days a week, and can also be used by other health care professional needing to make referrals.

Telephone: 0808 196 3494.

 

NHS Every Mind Matters

https://www.nhs.uk/oneyou/every-mind-matters/

 

Samaritans (24/7 service)

Free phone helpline: 116 123

 

Young People’s Mental Health

https://www.gov.uk/government/publications/covid-19-guidance-on-supporting-children-and-young-peoples-mental-health-and-wellbeing

 

Better Together Norfolk

https://www.bettertogethernorfolk.org.uk/

If you are suffering the effects of loneliness and isolation there is a free phone helpline:  0300 303 3920 (open Monday to Friday, 9am to 5pm)

 

Help for Older People:

https://www.ageuk.org.uk/information-advice/coronavirus/coronavirus/

https://www.thesilverline.org.uk/

 

Help and Advice for Unpaid Carers

https://www.gov.uk/government/publications/coronavirus-covid-19-providing-unpaid-care/guidance-for-those-who-provide-unpaid-care-to-friends-or-family

 

Alzheimer’s Society:

https://www.alzheimers.org.uk/

Telephone: 0333 150 3456

 

Funeral Arrangements and Services:

https://attleboroughtc.org.uk/2020/03/31/funeral-services-during-covid-19-pandemic/

Funeral Directors and the Town Council are still providing a burial service within government regulations.

Please contact your preferred Funeral Director who will liaise with the Town Council.

 

How to Register a Birth, Ceremony or Death

https://www.norfolk.gov.uk/births-ceremonies-and-deaths/registration-office-coronavirus-updates

 

Bereavement Support

https://www.griefchat.co.uk/

https://www.rosedalefuneralhome.co.uk/bereavement-support/

 

Pet food suppliers –

Some local stores are operating a ‘stay at the door service’ – so you can call and ask them to bring out what you need.  They also deliver.

Citizens Advice Bureau:

https://www.ncab.org.uk/?p=citizens.advice.norwich

 

Community Action Norfolk:

https://mailchi.mp/3d822388aa88/covid-19-update-for-the-vcse-sector?e=891add80c6

 

Dentists:

https://www.england.nhs.uk/coronavirus/primary-care/dental-practice/

 

Pastoral Services: 

St Mary’s Church:

http://www.attleboroughchurch.org.uk/

Christ Community Church/Lighthouse Charity: 

http://www.christcommunitychurch.co.uk/

Attleborough Methodist Church:

http://www.attleboroughmethodistchurch.org.uk/

Faith Hope Love Norfolk

https://www.networknorwich.co.uk/Articles/573465/Network_Norwich_and_Norfolk/Partners/faithhopelovenorfolk/Digital_resources_to_help_churches_connect.aspx

 

Government Guidance:

https://www.gov.uk/government/publications/coronavirus-action-plan

https://www.gov.uk/coronavirus

 

Norfolk Police:

https://www.norfolk-pcc.gov.uk/contact-us/

Telephone: 101

Emergency Only: 999

 

Fraud/Scam Alerts:

https://www.norfolk.police.uk/news/latest-news/20-03-2020/covid-19-cold-caller-warning

https://www.actionfraud.police.uk/covid19?fbclid=IwAR1vTOIcAKfEFLdrjIfns4x1KSmVTKvGoVrOEVx422lsfIk6TszgmP78z4M

https://www.norfolk.gov.uk/business/trading-standards/scams/consumer-alerts

 

Childcare:

Pavilion Pre-School Nursery:

https://www.pavilionchildcare.co.uk/

Currently open for Key Workers Children only; with permission to take Children who do not normally attend. For more information, please ring Pavilion Nursery on 01953 452256. The Nursery is open 7-30am to 6pm closed weekends and bank holidays.

 

Schools:

https://www.gov.uk/government/news/voucher-scheme-launches-for-schools-providing-free-school-meals

https://www.gov.uk/government/publications/closure-of-educational-settings-information-for-parents-and-carers/closure-of-educational-settings-information-for-parents-and-carers

https://www.gov.uk/government/publications/direction-issued-to-the-chief-regulator-of-ofqual

 

Adult Education

https://www.norfolk.gov.uk/education-and-learning/adult-learning

 

Supporting Businesses and Employees Guidance:
https://www.gov.uk/coronavirus/business-support

www.breckland.gov.uk/coronavirus-business-guidance

regeneration@breckland.gov.uk

https://www.gov.uk/guidance/new-style-employment-and-support-allowance

https://www.angliarevenues.gov.uk/coronavirus/

https://www.acas.org.uk/coronavirus

https://www.gov.uk/guidance/help-the-government-increase-coronavirus-covid-19-testing-capacity

https://www.gov.uk/government/news/furlough-scheme-cut-off-date-extended-to-19-march

Employment FAQs

https://www.cipd.co.uk/news-views/coronavirus/faqs

 

PPE (Personal, Protective Equipment) Campaign

https://newanglia.co.uk/could-your-business-help-meet-demand-for-ppe/

 

Banking Services:

https://www.lloydsbank.com/

 

Post Office:

https://www.postoffice.co.uk/

https://www.postoffice.co.uk/coronavirus-help-support

 

Travel Advice:
https://www.gov.uk/government/collections/coronavirus-covid-19-transport-and-travel-guidance

 

Department of Work and Pensions:
https://www.gov.uk/government/organisations/department-for-work-pensions

 

Employment Advice & Opportunities

https://www.gov.uk/contact-jobcentre-plus

https://newanglia.co.uk/employment-opportunities/

 

Library Services:

https://www.norfolk.gov.uk/libraries-local-history-and-archives/libraries/library-services/online-resources

Due to closure of local libraries, Breckland District Council are currently unable to offer library-based customer services in Attleborough, however, the link above directs you to online resources.

 

Money Advice Hub

https://sites.google.com/moneyadvicehub.org.uk/coronavirus-advice-hub

 

Utility Suppliers:

If you have an emergency with any household utility service:

Please contact the relevant provider who is trained to prioritise emergency situations such as electricity failure, gas supplies or leaks, water supply issues or life threatening situations.

 

Electricity Board:

https://www.ukpowernetworks.co.uk/internet/en/contact-us/

Gas Board:

https://www.britishgas.co.uk/help-and-support/emergencies

Anglian Water:

https://www.anglianwater.co.uk/contact-us/

Telephone and Mobile Services:

Please contact your provider.

 

Local Businesses and Traders:

https://shopappy.com/

The country has enough supplies, most supermarkets are receiving 3-4 large deliveries per day and offer a home delivery service.

  • Most local shops are now offering a delivery service, if the resident is not able to get out. Please contact the shop on their behalf.
  • Attleborough Sainsbury’s are offering a ‘vulnerable people’s shopping hour; 8 am to 9 am Monday, Wednesday and Friday.

Between 7.30am and 8am Monday – Saturday, stores will be open to NHS and Social Care workers with a relevant pass or ID

  • Attleborough Lidl are open as usual.
  • Use your local traders.

 

Norfolk County Council

https://www.norfolk.gov.uk/care-support-and-health/health-and-wellbeing/adults-health/coronavirus

 

Breckland District Council:

https://www.breckland.gov.uk/service-updates

 

National (Council Tax) Hardship Fund

https://www.angliarevenues.gov.uk/coronavirus/

 

Businesses which must remain closed during the lock down:

https://www.gov.uk/government/publications/further-businesses-and-premises-to-close/further-businesses-and-premises-to-close-guidance#businesses-and-premises-that-must-remain-closed

 

Volunteering:

How to Help Safely:

https://www.gov.uk/government/publications/coronavirus-how-to-help-safely–2/coronavirus-how-to-help-safely

https://www.gov.uk/guidance/coronavirus-covid-19-guidance-for-the-charity-sector#charity-objects-understand-if-you-can-help-with-coronavirus-efforts

 

 

NHS:

https://www.england.nhs.uk/2020/03/your-nhs-needs-you-nhs-call-for-volunteer-army/

RED CROSS:

https://www.redcross.org.uk/get-involved/volunteer/volunteer-in-emergencies

VOLUNTARY NORFOLK:

https://www.voluntarynorfolk.org.uk/home-2/volunteering-2/register-to-volunteer-2/

Feed The Nation Campaign:

https://newanglia.co.uk/lep-backs-campaign-to-feed-the-nation-and-support-agri-food-sector/

 

Video Conferencing Securely Guidance:

https://www.ncsc.gov.uk/blog-post/video-conferencing-new-guidance-for-individuals-and-for-organisations